One way to continuously address and potentially mitigate diversity and workforce challenges is by establishing equity. Naturally, there is no way to create equity in every area for every person. However, policies and procedures and hiring practices should demonstrate the organization's core values that are equitably applied to all employees. 1. Creating diverse staff and leadership. In a 2001 report by the Office of Minority Health, National Standards for Culturally and Linguistically Appropriate Services (CLAS) were identified. CLAS standard 2 was to "recruit, retain, and promote"..."diverse staff and leadership that are representative of the demographic characteristics of the service area." In order to accomplish this goal, employers should create a diverse staff at all levels that is a general representation of the population in its geographic service area. For example, according to the 2010 U.S. Census, in the Kansas City, MO, area, the population is 59
Creating the Healthcare of Tomorrow Today